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// PLAIN ENGLISHDOC_ID: FAQ-01UNAMBIGUOUS OPERATOR DIRECTIVEREAL ANSWERS ONLY
STATUS: ACTIVE INDEX (29 ANSWERS)
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The things owners ask us most, in plain English. Still stuck? A real person is one email away at [email protected].

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29 answers indexed
01Getting started
6 ENTRIES
01.1I'm not technical — can I still use this?

no. if you can send a text, you can use pageboss. you type your business name, we build a starting site from your business info (and your Google listing if you have one), and you change the wording or swap photos in plain English — no design skills, no code, ever.

01.2what's a Google Profile, and do I have one?

it's the listing that shows your hours, map pin, photos, and reviews when someone Googles you. if your business comes up on Google or Maps, you already have one. either way pageboss builds your site from your business info — and if you don't have a listing yet, we help you get set up so customers can find you.

01.3what do you actually build when I type my name?

we take your business info (your name, what you do, and your Google listing if you have one) and assemble a clean starting site with your hours, services, and photos. not a blank page. you preview it, then make it yours.

01.4how long does it take to get up?

your starting site appears in about a minute. most owners are happy after a few small edits and go live the same afternoon.

01.5is this for me?

pageboss is built for local service businesses where your customers are your neighbors — the plumber, the mobile caterer, the daycare, the detailer. no website skills needed and no agency-sized budget. if you're an online-only brand, we're probably not your tool.

01.6what is “we’ll build it for you” — the concierge / done-for-you option?

if you'd rather hand it off, our concierge does the setup work for you on top of your plan: $99 one-time gets your starting site polished and ready, and we launch it with you once you pick your plan; $499 is the full white-glove setup (multiple pages, your domain connected, photos and copy dialed in). either way you own everything: your site, your content, your domain, yours to keep or edit anytime. to start, email us at [email protected] and we'll take it from there.

02Demo & claiming
5 ENTRIES
02.1what happens if I don't claim it?

nothing bad — the demo simply expires after 90 days if no one claims it. there's no charge and no obligation to look.

02.2is the demo a real site or just a preview?

it's a real, working site at a real pageboss web address — not a screenshot. claiming it just makes it yours so you can edit, connect a domain, and publish.

02.3how does claiming work?

sign in with Google or Apple, confirm it's your business, and the site is yours. from there you edit anything and pick a plan when you're ready to publish.

02.4can I change everything?

yes. text, photos, sections, colors, pages — all of it. the starting site is a head start, not a cage.

02.5how does "the demo is your trial" work?

there's no free trial because you already see your real site for free before you pay — the demo is your trial. when you're ready, claim it and pick a plan; if it's not for you, the 30-day money-back guarantee has you covered.

03Domains & ownership
5 ENTRIES
03.1do I own my website?

your content is always yours — take it with you whenever you leave, and we never hold your site hostage. every plan connects your own custom domain — or use your free pageboss web address (web.pageboss.com/yourname) if you’d rather.

03.2can I use my own domain?

yes. every plan connects (and keeps) your own domain; every paid plan includes 1 free domain. everything you write or upload stays yours, on every plan.

03.3do I own my site and content if I leave?

yes. your content is yours. if you cancel, you can export your site and keep your domain — nothing is held hostage.

03.4how is this different from Wix, Squarespace, or GoDaddy?

they hand you a blank builder and ignore Google. pageboss builds your site from your business info, helps you get found on Google, Maps, and AI search, and manages it all from one place — so you're not juggling tools.

03.5can I run more than one location?

yes — on Growth. group your locations and see map ranking, AI visibility, and competitors for every one of them on a single screen. your first 3 locations are included; each extra location is $99/mo and brings its own 10 search terms and 10 competitors (your AI questions are shared across all your locations).

04Google & AI
4 ENTRIES
04.1what does "found in AI answers" mean?

more people are asking assistants like ChatGPT and Claude for local recommendations. assistants rely on verifiable facts — consistent details, structured data, real reviews. pageboss builds your presence so machines can read and trust it, the same way search engines do.

04.2why do you talk about compliance so much?

because the biggest online risk to a local business isn't ranking a spot lower — it's getting suspended. Google actively removes profiles built on fake listings, doorway pages, or incentivized reviews, and texting customers without consent can violate federal law. we treat the rules as the product, not the obstacle.

04.3will it post to Google automatically?

never. your assistant drafts replies and posts, but nothing goes out on its own. you read it, tweak it, and click 'approve and post.' that's the rule, not a limitation.

04.4how does the AI write replies and posts — can I edit first?

you'll always edit first. the assistant writes a draft in your voice, you change anything you want, then approve. nothing goes live until you say so.

05Tracking
2 ENTRIES
05.1will this get me to #1 on Google?

nobody can honestly promise that — where you rank locally depends heavily on how close the searcher is to you, which no tool controls. what pageboss does is make sure nothing about your presence is holding you back, and that you're eligible and easy to choose everywhere people look.

05.2can I track more search terms than my plan includes?

yes — add a pack of 5 more tracked search terms for $19/mo, up to 3 packs. your weekly map check picks them up automatically. (Starter already tracks 3 search terms, 3 competitors and 5 AI questions every week.)

06Plans & billing
7 ENTRIES
06.1what happens when I run out of AI helps?

no interruption — a $9 pack adds 100 more AI helps whenever your plan runs low, and unused plan quota keeps refreshing monthly.

06.2can I change plans later?

yes — pick a plan, change it anytime from your dashboard. upgrades take effect right away; downgrades at your next billing date. no calls, no fees.

06.3what's an AI help (generation)?

one help = one thing the assistant writes: a page of content, a block rewrite, a draft Google post, or a draft review reply. alt-text for your photos is free. Business includes 250/mo, Growth 1000 — need more? add 100 for $9.

06.4is annual really 2 months free?

yes — paying yearly costs about ten months instead of twelve. Starter is $99/mo or $990/yr, and it scales the same way up the line. switch between monthly and annual whenever you want.

06.5is there a contract, or can I cancel anytime?

your content is yours. cancel anytime: no contract, no cancellation fee. export your site and keep your domain. nothing is held hostage.

06.6is there a refund if it's not for me?

yes. tell us within 30 days and we'll refund you in full — no forms, no 'are you sure,' no hard feelings.

06.7is there a real person if I get stuck?

yes. email support is included on every plan, and Growth adds priority support. a real person answers.

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